Pour connaître les modalités concernant les visiteurs, accompagnateurs et proches aidants, consultez ces informations selon le secteur.
"maintenance cochlear implant", "technical support", "use cochlear implant"
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There are several retention strategies that have been tested and approved by our cochlear implant users.
Tips for removing moisture from your sound processor and extending its useful life.
To keep your sound processor working properly, you must clean it regularly. You can wipe away dirt on all external parts using a dry or slightly damp cloth, making sure to avoid the microphones.
Check the condition of the wires to make sure they are not cracked.
Do a regular check of the magnet strength of your headpiece.
You must lower the strength :
if you’ve recently gained or lost weight.
if the headpiece is causing redness, irritation, or marks or imprints on your skin.
if you are experiencing throbbing pain in this area.
If this is happening, consult your programming audiologist. Do not take this lightly! An overly powerful magnet could eventually cause the skin to thin, leading to problems with contact between the headpiece and the internal device. In more advanced cases, this could lead to skin ulcers with possible necrosis (tissue death) and exposure of the implant, infection, and the risk of having to remove the implant.
It is normal for the headpiece to fall off if you hit it with your hand, hair brush, or a hat. It is also normal for it to fall off if you are being very active. Wearing a bandana or a helmet can help keep the headpiece in place during sports.
You can replace your earhook if it becomes dirty or discoloured.
Note that the T-mic replacement for Advanced Bionics processors will only be done in cases of malfunction.
For users of Nucleus processors (7 and 8) and Sonnet (2 and 3), you should change the microphone covers at least every 6 months. Users of a Marvel M90 processor should change the T-Mic microphone cover at least every 6 months.
For people who use rechargeable batteries, it is recommended to occasionally clean the battery contact points (gold parts), both on the batteries themselves and on the sound processor, with a cotton swab dipped in rubbing alcohol.
You can also get protectors that completely cover the sound processor to protect it from dust. Your audiologist can give you more information about these.
For more information.
(See contact details in the menu on the right)
Téléphone : 1 418 691-5420
Local où se présenter : 1565-1
Télécopieur : 418 654-3485
Courriel : [email protected]
Local où se présenter : À la réception (entrée principale), 2975, chemin St-Louis, Québec (Qc) G1W 1P9
Téléphone : 1 418 529-9141 Poste #4848
Télécopieur : 418 626-3914
Ligne téléphonique disponible en lien avec la mise à jour : 418 525-4444, poste 16156.Secrétariat de l'implant cochléaire : 418 691-5420 Service ORL : 418 691-5490Bloc opératoire: 418 525-4444 poste 15323Support technique418 525-4444, poste 16826 ou [email protected]Centre universitaire de santé McGill 514-843-1663CIUSSS du Centre-Sud-de-l'Île-de-Montréal, installation Raymond-Dewar Service de dépannage/urgence : 514 284-2214, poste 3330Support technique : 514 284-2214, poste 3148CIUSSS du Centre-Ouest-de-l'Île-de-Montréal, Centre de réadaptation Lethbridge-Layton-Mackay Support technique, dépannage/urgence : 514 488-5552, poste 4016____________________________________________________Adresses pour envoi d'une copie des rapports CHU de Québec-Université Laval, L’Hôtel-Dieu de QuébecService d’audiologie (Implant cochléaire)11, Côte du Palais,Québec (Québec) G1R 2J6 CIUSSS de la Capitale-Nationale Institut de réadaptation en déficience physique de Québec (IRDPQ)Secrétariat du programme en déficience auditiveEnfants/Adolescents et Implant cochléaire tous âges2975, chemin Saint-LouisQuébec (Québec) G1W 1P9
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